Privacy Policy – Ekplus8

Who Data Is Shared With

Data is shared only with analytics and hosting providers who process it strictly on the site’s instructions. These providers are bound by contract to protect the data and may not use it for their own purposes. The site never sells personal data to any third party. No information is passed to advertisers, brokers, or unauthorised entities. Malaysian data protection law governs these arrangements.

What Is Collected and When

When a visitor uses the contact form, the site collects the name, email address, and message they submit. This happens only at the moment of submission. The web server automatically records the visitor’s IP address, browser type, and pages viewed. This logging occurs with every page request, whether or not the visitor logs in or submits a form.

Cookies and What Turning Them Off Costs

The site uses cookies to remember session preferences and to help analytics providers count visits. These are mostly first-party cookies that do not track across other websites. If a visitor disables cookies in their browser, the site will still function, but some features such as saved language settings or personalised lobby reminders will not work. Core navigation remains unaffected.

Why Each Type of Data Is Held

Contact-form data is held solely to respond to the visitor’s enquiry. Without it, the site cannot reply or provide the requested information. Server logs are kept to maintain security, diagnose technical faults, and analyse aggregate traffic patterns. Individual browsing behaviour is not used for any other purpose.

How Long Records Are Kept

Contact-form submissions are stored until the enquiry is resolved and then deleted within a reasonable period. Server logs are retained for no longer than thirty days. When data is no longer needed for the purpose it was collected, it is erased from active systems and backups. The site does not hold personal information indefinitely.

How to Request a Copy or Deletion

Any visitor may request a copy of the personal data the site holds about them, or ask for it to be deleted. Such requests must be made through the contact page. The site will respond without undue delay and, where the request is valid, provide the information or carry out the deletion. Proof of identity may be required before action is taken.

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